Summary
This guide lists some legal aid providers that help refugees and asylum-seekers in refugee status determination or resettlement processes. This is not a list of every organization that helps refugees.
This guide also lists resources compiled by UNHCR. If you are facing a difficult situation, you should contact the UNHCR office in the country or region where you live in the country or region where you live.
Information on requesting help from IRAP is here.
UNHCR website
UNHCR’s website provides information on the rights of refugees in Algeria, Argentina, Armenia, Aruba, Australia, Austria, Belize, Bolivia, Bosnia and Herzegovina, Brazil, Canada, Chile, Colombia, Costa Rica, Cuba, Curacao, Cyprus, Dominican Republic, Ecuador, Egypt, El Salvador, Georgia, Germany, Greece, Guatemala, Honduras, India, Iraq, Ireland, Jordan, Malaysia, Mexico, New Zealand, Niger, North Macedonia, Panama, Paraguay, Peru, Saudi Arabia, Serbia, Spain, Switzerland, The Netherlands, The Pacific, Trinidad and Tobago, Turkey, Ukraine, United States of America, Uruguay, and Venezuela.
Refugees in Italy and Greece can also learn from this website.
Egypt
UNHCR
UNHCR Egypt’s website for refugees is here.
You can check the result of your RSD interview by visiting UNHCR’s RSD website and entering your date of birth and UNHCR case number.
St. Andrew’s Refugee Services (StARS)
St. Andrew’s Refugee Services (StARS) provides free legal help in the refugee status determination process, psychosocial assistance, educational programs, and activities.
Downtown
38, 26th of July St., Esaaf Square (Metro stop: Nasser)
info@stars-egypt.org
Sunday - Thursday 9:00 - 17:00
Indonesia
UNHCR Indonesia has compiled information for refugees on the UNHCR Indonesia website.
UNHCR Indonesia conducts phone counseling Friday between 14:00 and 17:00 at 2129643665.
Refugees and Asylum seekers Information Centre
For information on refugee services in Indonesia, see Refugees and Asylum seekers Information Centre’s website or contact RAIC at raicindonesia@protonmail.com
IOM
If you are having a protection issue, you can contact IOM Protection Hotline Numbers:
+964 751 501 9703
+964 751 740 6872
Working Hours: Sunday to Thursday 8:30 to 5:00
Lebanon
UNHCR Lebanon’s directory of services is available here.
Malaysia
Asylum Access Malaysia provides free legal assistance in the UNHCR Refugee Status Determination process. It does not provide assistance with resettlement.
Address:
No.18-B (2nd Floor), Jalan Bangsar, 59200
Kuala Lumpur, Malaysia
Telephone: 6322015439
Email: malaysia@asylumaccess.org
Thailand
Asylum Access Thailand provides legal counsel and representation to refugees seeking asylum in refugee status determination proceedings conducted by UNHCR in Bangkok. It also provides protection counselling, including advice on relevant Thai law. In addition, AAT provides limited counselling to refugees on alternative pathways.
Address:
1111/151 Ban Klang Muang
Ladphrao Rd.
Chankasem, Chatuchak, Bangkok 10900
Telephone: 6625135228
Email: thailand@asylumaccess.org
Turkey
UNHCR Turkey
You can check your UNHCR Turkey case status here.
Other information is on UNHCR Turkey’s website.
Refugee Rights Turkey
You can find other information for refugees in Turkey from Refugee Rights Turkey.
United States
Immigrant Advocates Network
A list of free or low-cost immigration legal providers is here. You can search by zip code or click on the state where you live.
Citizenship Works
Information about how to become a U.S. citizen is here.
USA Hello