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NOTE: This information is affected by new policies as of January 20, 2025 and will be updated soon.
If you have a U.S. refugee resettlement application, check your case status by contacting the Resettlement Support Center (RSC) office of your country using the contact information below:
RSC Africa/Church World Service (CWS)
RSC Africa is the RSC for countries in Sub-Saharan Africa, with the exception of Sudan.
case@CWSAfrica.org
RSC Middle East North Africa (MENA)/International Organization for Migration (IOM)
RSC MENA is the RSC for: Morocco, Algeria, Tunisia, Libya, Egypt, Jordan, Syria, Iraq, Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, Oman, Yemen, Sudan, and India.
You can find contact information and information about how to check your case status on this website.
RSC MENA Hotline: +962 06 5206130
RSC MENA Email: ic@iom.int
RSC Turkey and Middle East (TuMe)/ International Catholic Migration Commission (ICMC)
RSC TuMe is the RSC for Turkey and Lebanon.
info.rsc@icmc.net
Turkey: +90 212 219 2055 (Phone hours: 13:00 - 14:00 Monday through Friday)
Lebanon: +961 1 612 245 / +961 1 612 246 (Phone hours: 13:00 - 14:00 Monday through Friday)
RSC Austria/HIAS
RSC Austria is the RSC for Austria and Israel.
caseinquiries@hias-vienna.at
Austria: +43 720 343 795
RSC East Asia/International Rescue Committee (IRC)
RSC East Asia is the RSC for countries in Asia and the Pacific.
https://casi.rescue.org/accounts/login/?next=/
RSC-Inquiries@rescue.org
Malaysia: KL.Inquiries@rescue.org
Malaysia: +60 3 2141 5846
Thailand: +66 (0) 2 253 6519 / +66 (0) 2 253 6527
RSC South Asia
Current coverage and contact information for RSC South Asia is being confirmed.
RSC Eurasia/IOM
RSC Eurasia is the RSC for Europe (except Austria) and Central Asia.
ICC@iom.int
Moscow: moscowusrap@iom.int
Kiev: iomkievcomm@iom.int
Russia: +7 495 797 87 22
Russia: +7 499 253 35 22
Ukraine: +380 44 568 50 20
RSC Latin America/IOM
RSC Latin America is the RSC for countries in Latin America.
RSCCAInfo@iom.int
icla@iom.int
Ecuador: +593 (02) 3934400
Guatemala: +502 24147408
Honduras: +504 22377460
Cuba, El Salvador, and all other Latin American and Caribbean countries not listed: +503 25210500
Asking for help
You or your relative may want to ask an immigration attorney for help with this process. Here are a few resources:
- Information about asking for help from IRAP is here.
- If you are in Jordan, you can ask for IRAP Jordan’s help using this form. If the form is closed, you can check back at a later date.
- A list of free immigration legal service providers in the United States is available here. These attorneys are not affiliated with IRAP.
- A list of private immigration attorneys in the United States is available here. Please note that private immigration attorneys may charge a fee for their services. These attorneys are not affiliated with IRAP.
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The International Refugee Assistance Project (IRAP) provides free legal help to some refugees and displaced people.
IRAP decides to help people based on their need and eligibility for immigration status. IRAP does not decide to help people based on any other social or political or religious criteria. This website provides general information about legal processes available to some refugees. It is not meant as legal advice for individual applications. Requirements may change. Always check for current requirements from the government or agency deciding your request. If you are in a refugee emergency, we recommend that you contact the UNHCR office in the country where you live. |
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